What is the return window?

You can request a return or exchange within 10 days from the date of delivery.

Yes. All brand tags and the price tag must remain attached to be eligible.

Do I need an unboxing video for damages?

Yes. Share a single, continuous unboxing/damage video within 24–48 hours of delivery.

No. Cash on Delivery (COD) is not available.

Effective: 14 Oct 2025

10-Day Window

Request within 10 days of delivery

Tags Required

Brand & price tag must be attached

Unboxing Video

One continuous video for damages (24–48h)

No COD

Cash on Delivery is not available

Item must be unused, unwashed, unaltered in original condition & packing.
All tags & price tag must be attached; removed tags = not eligible.
For damage/defect/wrong item, share a single unboxing/damage video within 24–48 hours.
Shipping & express fees are non-refundable.
Items marked Final Sale/No Return are not eligible.

Contact us: WhatsApp +91 99959 47709 or email nazmiboutique1@gmail.com. Share Order ID, reason, and video link (if damaged/defective/wrong).
Send it back: We’ll arrange pickup where serviceable; otherwise we’ll share a self-ship address. Pack securely and do not remove tags/price tag.

Exchange (size once, subject to stock).
Store Credit (valid 6 months) or refund for eligible prepaid orders.
If QC fails (used/washed/tags removed), return will be declined and re-shipping charges apply.

Support: Mon–Sat, 10:00–18:00 IST. For fastest help, WhatsApp us at +91 99959 47709.